Module Details
Module Code: |
MGMT |
Module Title:
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Operations Management
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Title:
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Operations Management
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Module Level:: |
8 |
Module Coordinator: |
Janette Davies
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Module Author:: |
Owen Brady
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Module Description: |
The aim of this course is to provide students with an understanding and justification of operations management techniques as well as practical computing techniques that are used to design, analyse and improve operational systems within organisations.
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Learning Outcomes |
On successful completion of this module the learner will be able to: |
# |
Learning Outcome Description |
LO1 |
Analyse project schedules with the use of Project Diagrams and the Critical Path Method (CPM). |
LO2 |
Demonstrate the use of Operations Management techniques in quality systems, supply and demand shaping, facility location and layout to increase the operational efficiency of organisations |
LO3 |
Appreciate the benefits and effects of introducing Lean Operations in a supply chain and its relationship with other production control techniques |
Dependencies |
Module Recommendations
This is prior learning (or a practical skill) that is recommended before enrolment in this module.
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No recommendations listed |
Co-requisite Modules
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No Co-requisite modules listed |
Additional Requisite Information
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No Co Requisites listed
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Indicative Content |
Techniques for Project Management
Gantt charts, Project Network Diagrams, Critical Path Method, Activity crashing and resource constraints, Project Management Software
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Quality Management
Defining quality. Designing quality. Taguchi methods. Quality Function Deployment. Measuring quality. Service Process Control
Statistical Process Control
TQM: Quality Systems, implementing quality systems in spreadsheets
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Managing Capacity and Demand
Capacity management,
Queuing models ā queuing simulation,
Managing demand,
Managing supply,
Yield management,
Spreadsheet techniques for yield management,
Facility Location Methods,
Facility Layout ā Operations Sequence Analysis,
Using spreadsheet techniques for demand/capacity planning,
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Lean Operations
The origins of lean production: buffers, push control, over, production;
Categories of waste,
The 5 Sās of the lean philosophy,
Pull control vs push control,
Production line balancing techniques,
Qualitative and quantitative forecasting methods,
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Module Content & Assessment
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Assessment Breakdown | % |
Continuous Assessment | 100.00% |
AssessmentsFull Time
No End of Module Formal Examination |
SETU Carlow Campus reserves the right to alter the nature and timings of assessment
Module Workload
Workload: Full Time |
Workload Type |
Workload Category |
Contact Type |
Workload Description |
Frequency |
Average Weekly Learner Workload |
Hours |
Practicals |
|
Contact |
Operations Management |
12 Weeks per Stage |
3.00 |
36 |
Independent Learning |
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Non Contact |
Operations Management |
15 Weeks per Stage |
6.00 |
90 |
Total Weekly Contact Hours |
3.00 |
Workload: Part Time |
Workload Type |
Workload Category |
Contact Type |
Workload Description |
Frequency |
Average Weekly Learner Workload |
Hours |
Practicals |
|
Contact |
Operations Management |
12 Weeks per Stage |
1.50 |
18 |
Independent Learning |
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Non Contact |
Reading, research and assessment preparation |
15 Weeks per Stage |
4.00 |
60 |
Total Weekly Contact Hours |
1.50 |
Module Resources
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Recommended Book Resources |
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Nigel Slack,Alistair Brandon-Jones. (2019), Operations Management, 9th. Pearson, p.776, [ISBN: 1292253967].
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James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.. (2018), Service management, 9th. Boston, Mass; McGraw-Hill/Irwin, [ISBN: 978-125901065].
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James Cooke. (2012), Operations Management - The Art & Science of Making Things Happen, Ecademy Press, p.342, [ISBN: 1908746637].
| Supplementary Book Resources |
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Mantel S, Meredith JR, Shafer S M, & Sutton M M. (2014), Project Management in Practice, 4th. John Wiley & Sons Ltd, [ISBN: 9780470646205].
| Recommended Article/Paper Resources |
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Various, Lean Management Journal.
| Supplementary Article/Paper Resources |
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Various, Journal of Operations Management.
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Various, International Journal of Services and
Operations Management.
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Various, Journal of Quality Management.
| Other Resources |
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Supply Chain Management Review,
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Institute of Operations Management,
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Production and Operations Management,
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The Association for Operations
Management,
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Industry Week,
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