Indicative Content |
An Introduction to Business Communications
• Communication Process
• Barriers to Communication
• Non-verbal communications
• Listening skills
• Communication etiquette
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Effective Business Writing
• Oral versus written communication
• Understanding the audience
• Principles of Written communication
• Planning and preparation
• Internal/ external business communications
• Accuracy in writing: spelling, punctuation, grammar, proofreading.
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Research Skills
Developing library/ research skills
• Finding and evaluating sources
• Summarising and paraphrasing from sources
• Avoiding plagiarism
• Academic writing style
• Referencing
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Report writing
• What is a report
• How are reports structured
• The language of the report
• Types of reports
• Report layout and presentation
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Making Presentations
• Preparing for a presentation
• Delivering an effective presentation
• Handling questions
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SETU Carlow Campus reserves the right to alter the nature and timings of assessment
Module Resources
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Recommended Book Resources |
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McClave, H.. (2008), Communications for Business, Gill & MacMillan, [ISBN: 978-071714455].
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Open Textbook Library. (2015), Business Communication for Success, University of Minnesota Libraries Publishing, [ISBN: 9781946135056].
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Supplementary Book Resources |
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Tony Rossiter. (2013), Effective Business Writing in easy steps, In Easy Steps, p.180, [ISBN: 9781840785715].
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Stanton, N.. (2009), Mastering Communication, 5th. Palgrave Macmillan, [ISBN: 978-026212251].
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Bovee, C. B.; Thill, J. V.. (2015), Business Communication Today, 7th. Prentice Hall, [ISBN: 978-129209986].
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This module does not have any article/paper resources |
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This module does not have any other resources |
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