Module Details

Module Code: MGMT
Module Title: Operations Management
Title: Operations Management
Module Level:: 8
Credits:: 5
Module Coordinator: Janette Davies
Module Author:: Owen Brady
Domains:  
Module Description: The aim of this course is to provide students with an understanding and justification of operations management techniques as well as practical computing techniques that are used to design, analyse and improve operational systems within organisations.
 
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Analyse project schedules with the use of Project Diagrams and the Critical Path Method (CPM).
LO2 Demonstrate the use of Operations Management techniques in quality systems, supply and demand shaping, facility location and layout to increase the operational efficiency of organisations
LO3 Appreciate the benefits and effects of introducing Lean Operations in a supply chain and its relationship with other production control techniques
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is recommended before enrolment in this module.
No recommendations listed
Co-requisite Modules
No Co-requisite modules listed
Additional Requisite Information
No Co Requisites listed
 
Indicative Content
Techniques for Project Management
Gantt charts, Project Network Diagrams, Critical Path Method, Activity crashing and resource constraints, Project Management Software
Quality Management
Defining quality. Designing quality. Taguchi methods. Quality Function Deployment. Measuring quality. Service Process Control Statistical Process Control TQM: Quality Systems, implementing quality systems in spreadsheets
Managing Capacity and Demand
Capacity management, Queuing models – queuing simulation, Managing demand, Managing supply, Yield management, Spreadsheet techniques for yield management, Facility Location Methods, Facility Layout – Operations Sequence Analysis, Using spreadsheet techniques for demand/capacity planning,
Lean Operations
The origins of lean production: buffers, push control, over, production; Categories of waste, The 5 S’s of the lean philosophy, Pull control vs push control, Production line balancing techniques, Qualitative and quantitative forecasting methods,
Module Content & Assessment
Assessment Breakdown%
Continuous Assessment100.00%

Assessments

Full Time

Continuous Assessment
Assessment Type Other % of Total Mark 50
Timing n/a Learning Outcomes 1,3
Non-marked No
Assessment Description
Assignment 1: A given assignment that assesses numerical techniques as well the theory aspects of Lean Operations, Project Management and Facility Location and Layout
Assessment Type Practical/Skills Evaluation % of Total Mark 50
Timing n/a Learning Outcomes 1,2
Non-marked No
Assessment Description
Assessment 2: An in class computer practical assessment that assesses numerical techniques as well the theory aspects of Project Management, Capacity Management and Quality Management
No Project
No Practical
No End of Module Formal Examination

SETU Carlow Campus reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Workload Category Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Practicals Contact Operations Management 12 Weeks per Stage 3.00 36
Independent Learning Non Contact Operations Management 15 Weeks per Stage 6.00 90
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Workload Category Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Practicals Contact Operations Management 12 Weeks per Stage 1.50 18
Independent Learning Non Contact Reading, research and assessment preparation 15 Weeks per Stage 4.00 60
Total Weekly Contact Hours 1.50
 
Module Resources
Recommended Book Resources
  • Nigel Slack,Alistair Brandon-Jones. (2019), Operations Management, 9th. Pearson, p.776, [ISBN: 1292253967].
  • James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.. (2018), Service management, 9th. Boston, Mass; McGraw-Hill/Irwin, [ISBN: 978-125901065].
  • James Cooke. (2012), Operations Management - The Art & Science of Making Things Happen, Ecademy Press, p.342, [ISBN: 1908746637].
Supplementary Book Resources
  • Mantel S, Meredith JR, Shafer S M, & Sutton M M. (2014), Project Management in Practice, 4th. John Wiley & Sons Ltd, [ISBN: 9780470646205].
Recommended Article/Paper Resources
  • Various, Lean Management Journal.
Supplementary Article/Paper Resources
  • Various, Journal of Operations Management.
  • Various, International Journal of Services and Operations Management.
  • Various, Journal of Quality Management.
Other Resources
Discussion Note: